door of trend 

company policies  

 Return Policy 

RETURN POLICY
 
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
 
RETURNS
 
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, place the item securely in its original packaging.
 
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return.

EXCEPTIONS    

For defective or damaged products, please contact us at the customer service e-mail below to arrange an exchange. 
 
Please Note
           
 ●     Return policy - Any claims for misprinted/damaged/defective items must be submitted within 7 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 7 days after the estimated delivery date. we do not return orders on remorse, and size exchanges.    
 ●     Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself.   
 ●     Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.   

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

 Dooroftrend@gmail.com

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